Support Board
Date/Time: Tue, 26 Nov 2024 21:30:44 +0000
Post From: Data issue (CQG/Denali) - not Rithmic
| [2023-10-24 15:12:35] |
| dvant krypto - Posts: 42 |
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I'm having a lot of issues with data today. I have two installs - CQG/Denali and Rithmic. I closed everything down (rebooted), turned off the firewall and opened just the first install - CQG/Denali. However, the data just won't run and when it does it stops and the delayed timer just runs up. I then just opened the Rithmic install - and that runs without data delays although the "downloading data box does flash up from time to time. The firewall is back on as I don't think that was the issue. On another thread, John laid out some instructions that involved closing the Chartbook and just opening one chart to get a more concise message log. When I followed these instructions, the chart ( a 5min ES chart with no studies) ran fine with no delay. But when I opened the chartbook I want to work with, the delay started. So, Then problem seems to be when I open my chartbook in the CQG/Denali install - just the main instance - no subs. What can I send you to help me diagnose this issue - a concise message log with just a simple 5min chart? a message log of my troublesome chartbook? my chartbook? ***EDIT*** - I am on the latest version of SC 2555 When I open he troublesome chartbook while the Rithmic install is running, it eventually slows/delays the data in the Rithmic install I have also done a delete and download. Regards, DM Date Time Of Last Edit: 2023-10-24 15:26:40
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