Support Board

Date/Time: Thu, 19 Sep 2024 01:06:14 +0000

Post From: CL chart and DOM frozen

[2014-06-17 17:05:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the problem: Market data subscription status for F.US.CLEN14: Real-time data for instrument F.US.CLE (corresponding to ID = 1) are not allowed. \| 2014-06-17 11:50:23 You need to contact your trading service and have them allow the NYMEX exchange for your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing