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Date/Time: Wed, 27 Nov 2024 00:24:06 +0000



Post From: How to remove Artificial Price Ticks on Symbols?

[2023-10-11 18:19:15]
Sierra_Chart Engineering - Posts: 17187
The first thing you must do is update to the current version of Sierra Chart. This is mandatory to resolve this. Instructions:

Software Download: Fast Update

And then you need to make sure this option is disabled:
Data/Trade Service Settings: Process Known Odd Lot Equity Trades for DTC Services (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

After that fully re-download the data:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing