Support Board
Date/Time: Wed, 27 Nov 2024 00:22:57 +0000
Post From: Problem with Chart Using New Instance of SC
[2023-10-10 18:21:50] |
John - SC Support - Posts: 36309 |
We are not having any issue with the data ourselves, therefore we looked a little closer at your images and we see that your ES Daily Chart is missing data from June of 2022 to some time in 2023. This corresponds to where you have the issue in the one chart. You need to force a redownload of the data in order to get that missing data into the system. Follow the instructions at the following link for the ES chart and make sure all the data properly downloads. If it does, then your other chart should correct itself: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |