Support Board
Date/Time: Tue, 26 Nov 2024 21:24:17 +0000
Post From: Position problems - Urgent
| [2014-06-16 14:13:56] |
| eagle - Posts: 92 |
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I was on the telephone with AMP and on a remote assistance hookup with AMP when the original post for this thread was made. I'm off with AMP now and I want to recap what happened. Using v1146 with AMP/TTNet and SC RT data, I shorted ZF from a TradeDOM. The short showed up as filled. After a few seconds, the short position disappeared from the DOM. I checked the Trade Activity Log and the Orders and Positions window and I was still short. I called the AMP Trade Desk and they placed a long market order to flatten me. They confirmed that I was flat. The trade that the AMP Trade Desk made then showed up in SC, but SC still shows me as being short. I closed all chartbooks, disconnected from data feed, and exited from SC. I reopened SC and SC is still showing me short 1 ZF. When I try to Refresh Trade Data from the Orders And Positions window, I get a Trade Service Log message that 'AMP/TTNet: Trade positions request is outstanding. New request ignored. | 2014-06-16 10:06:41". Over this past weekend I went through and renamed all CBOT symbols on my charts and DOMs from hyphen-CME to hyphen-CBOT and I set the Use CME Gateway for CBOT Symbols to TRUE in Data/Trade Service Settings. The trades I'm making through SC show up with the hyphen-CBOT symbol name. The trade that the AMP Trade Desk made for me shows up with a hyphen-CME symbol name. Sunday evening I tried to do a Full Reset of symbols and I lost all the market data symbols. I had to recover the old symbols xml file. Date Time Of Last Edit: 2014-06-16 14:31:55
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