Support Board
Date/Time: Wed, 27 Nov 2024 00:29:17 +0000
Post From: Trading Evaluator (Order reject): Trade Order Error - Symbol mapping from root symbol
| [2023-10-04 13:30:04] |
| Sierra_Chart Engineering - Posts: 17187 |
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We are doing in depth debugging to see what is happening. We are not able to reproduce this. If you edit the trade account you are using, and go to the Symbol/Product Limits tab. For now you can specify a fixed currency value for margin for these products to work around this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |