Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 22:33:47 +0000



Post From: Historical Date

[2014-06-16 02:41:31]
Sierra Chart Engineering - Posts: 104368
2. This is not correct to do this. Using that Service you will not get any of the data that you need. We have no idea where you read this.

From version 1141 notes about the support for the Sierra Chart Historical Data Service for Intraday Charts when using Interactive Brokers:
There is nothing special to do to use this feature. It happens automatically.

Set the Service back to Interactive Brokers. There is no need to ever change it at all. This is the source of all of the problems.

3. See the answer given for 1 and 2.

1. We need to see an image of the chart to better understand this. Here are the instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image

However, first re-download the data following the instructions here assuming this is a Continuous Futures Contract chart:
http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-16 02:55:38