Support Board
Date/Time: Wed, 27 Nov 2024 02:35:13 +0000
Post From: Nasdaq TotalView charts and quote board not updating
| [2023-09-26 18:02:47] |
| John - SC Support - Posts: 36309 |
|
If you are connected to Rithmic, then you should never have been able to get any data for U.S. Equities, regardless of whether it was with the -NQTV suffix or not. If it was working a few days ago, then our best guess is that your "Current Selected Service" at that time was set to "SC Data - All Services" or one of the "Trading Evaluator" options. Since those are related to us (Sierra Chart) you would be able to get the Delayed Streaming Data for the U.S. Equities (along with EUREX - you are setup to get real-time data for us for the CME Group and CFE). Our recommendation is to install a second Sierra Chart that has the "Current Selected Service" set to "SC Data - All Services". This way you can view the delayed U.S. Equities data in that version - and you can use the standard symbols - you do not need the -NQTV. Refer to the following instructions to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |