Support Board
Date/Time: Wed, 27 Nov 2024 04:31:30 +0000
Post From: sierra chart data feed performance issues from UAE
| [2023-09-26 01:21:08] |
| Sierra_Chart Engineering - Posts: 17190 |
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This is a definitive indication of Internet connectivity issues outside of our servers and network: NumberOfOutstandingSendBuffers=10,
This is too many outstanding send buffers that have been unacknowledged. This is something that definitively will cause the data feed to stop when this gets to be too high. as it doesnt even properly stream during a normal day anymore.
Yes this does indicate an Internet connectivity issue. The absolute speed you are measuring is irrelevant because there is some other communication problem going on.Set this to Yes: Sierra Chart Server Settings: Always Use Port 443 For Real-time Data (Global Settings >> Sierra Chart Server Settings >> General >> General) Set this to 1000: Sierra Chart Server Settings: Remote Buffer Delay Send Time In Milliseconds (Global Settings >> Sierra Chart Server Settings >> General >> General) Set this to high compression: Sierra Chart Server Settings: Use Real-Time Data Compression (Global Settings >> Sierra Chart Server Settings >> General >> General) And set this to a smaller number like 10: Sierra Chart Server Settings: Max Depth Levels (Global Settings >> Sierra Chart Server Settings >> General >> General) See if these things help. And for the record what is "ridiculous" your word is your Internet connectivity. That is where the problem is. That is absolutely definitive. You are only describing your own Internet connectivity issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-26 09:22:09
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