Support Board
Date/Time: Tue, 26 Nov 2024 22:36:13 +0000
Post From: Historical Date
| [2014-06-13 04:25:56] |
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no charts working on the new Sept. contracts ..grrr Please be specific. This is too vague for us to help with. and changing symbols and data feed to SC per set up instructions. What exactly did you do? And what instructions are you referring to? There is nothing to change with Intraday charts.Now NQ stalls at 2014-04-30 for 5 min and tick charts
For help with this refer to help topic 7 here:http://www.sierrachart.com/index.php?l=doc/helpdetails7.html We recommend re-downloading the data with Edit >> Delete All Data and Download. Refer to the documentation here about the Date Range: https://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#DateRangeInFile The best approach to this, is to focus on one single chart, tell us in the present time what the particular issue is , the symbol of the chart and provide a copy of the Message Log. Now that you are using the latest version you should have no missing data in Intraday charts, except possibly for the last 10 minutes or so at the end but not necessarily. This depends upon Interactive Brokers. The symbols of Intraday charts need to be Interactive Brokers symbols. One thing is for certain, if you open a new chart through File >> Find Symbol. And then if there is any missing data you go to Edit >> Delete All Data and Download, you should not have any trouble with the historical data any longer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-13 04:27:46
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