Support Board
Date/Time: Wed, 27 Nov 2024 07:52:12 +0000
Post From: Intraday chart VbP, HMDGraph
| [2023-09-15 14:38:23] |
| John - SC Support - Posts: 36309 |
|
Our apologies, we thought you had the "NASDAQ TotalView" exchange active. The reason you are not getting any market depth data is because you do NOT have it activated. Without paying for it, you will not get the Market Depth data, even with the delayed data. We do see that you have the "U.S. Equities Consolidated Tape" exchange active. Therefore, if you want to be able to get the bar data and volumes from the U.S. Equities Consolidated Tape along with the Market Depth from the NASDAQ TotalView, then you need to activate the "NASDAQ TotalView" exchange. Then since you will have both the exchanges active, you can open a stock symbol using the suffix of "_MBO" and this will give you this information (for example - TSLA_MBO). You can activate the NASDAQ TotalView exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQ#Exchanges -- With regards to Interactive Brokers, the main thing to keep in mind is that when using any of these specialized symbols (such as TSLA-NQTV or TSLA_MBO), that IB will not recognize these. Therefore, you need to use the "Trade and Current Quote Symbol" option and enter the symbol that IB needs to see in that field. In this case you would also want to set the option for "Use as Trade Only Symbol" to "Yes". You will find the information for these settings at the following link: Chart Settings: Trade and Current Quote Symbol (text box) (Chart >> Chart Settings >> Symbol >> Symbol menu) But, you also need to be aware that there are miscellaneous issues that can come up with IB. Refer to the following: Interactive Brokers Trading Service: Trading Related Issues For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |