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Date/Time: Wed, 27 Nov 2024 08:29:52 +0000



Post From: Still missing data (intraday chart) after completing multiple changes

[2023-09-07 17:50:35]
John - SC Support - Posts: 36309
The only way to get a daily bar with specific hours is to use the Intraday data and set the Session Times as you want.

We need to concentrate on the Main Instance for the moment. Since using the "Delete All Data and Download" did not work, please do the following:
- Exit from Sierra Chart
- Open a File Explorer window and go to the main Sierra Chart installation folder (not the sub-instance, the main instance). Then go into the "Data" folder under that main Sierra Chart installation folder.
- Within that folder, find the file named ESU23-CME.scid and remove it.

Then start Sierra Chart again and open the chartbook that has the chart for ESU23-CME. The data will need to be redownloaded for the U contract, so it could take a minute or two.

Let us know if the data is filled in as it should be.
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