Support Board
Date/Time: Wed, 27 Nov 2024 08:39:56 +0000
Post From: Still missing data (intraday chart) after completing multiple changes
| [2023-09-07 15:51:34] |
| John - SC Support - Posts: 36309 |
|
If this is in a Sub-Instance, then go to your Main Instance of Sierra Chart and open a chart for the same symbol and bar period. See if the data is present in that main instance. If it is, then go back to the sub-instance and re-do the steps to redownload the data as defined here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data If the data is also missing in the main instance, then go through the instructions at the link above for the main instance first to get the data correct in there. Then do it in the sub-instance. Sub-instances get their data through the main instance, so if there is a problem with the data in the main instance, it will trickle down into the sub-instances. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |