Support Board
Date/Time: Wed, 27 Nov 2024 05:43:47 +0000
Post From: Not staying connected to CQG.
| [2023-09-07 12:55:35] |
| User271659 - Posts: 13 |
|
Hi John, i am unable to maintain a connection to cqg. Its telling me this: stating i have a concurrent session. ugg. i only have one computer logged in? Software version: 2540 64-bit | 2023-09-07 08:51:54.300 Primary Thread ID: 356336 | 2023-09-07 08:51:54.300 Usage end date: 2023-09-25 | 2023-09-07 08:51:54.300 Enabled for: Advanced Features 2. | 2023-09-07 08:51:54.300 Enabled for: Sierra Chart Historical Data Service. | 2023-09-07 08:51:54.300 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-09-07 08:51:54.300 Enabled for: Delayed Denali Exchange Data Feed. | 2023-09-07 08:51:54.300 Enabled for exchange2: CME | 2023-09-07 08:51:54.300 Enabled for exchange2: CBOT | 2023-09-07 08:51:54.300 Enabled for exchange2: NYMEX | 2023-09-07 08:51:54.300 Enabled for exchange2: fairx_exchange.data | 2023-09-07 08:51:54.300 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-09-07 08:51:54.300 Current selected Data/Trading service: CQG WebAPI | 2023-09-07 08:51:54.300 Custom symbol settings values: enabled | 2023-09-07 08:51:54.300 Chart Update Interval: 10 | 2023-09-07 08:51:54.300 Intraday Data Storage Time Unit: 0 | 2023-09-07 08:51:54.300 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-09-07 08:51:54.300 2023-09-07 12:51:54 Local computer time in UTC | 2023-09-07 08:51:54.300 2023-09-07 08:51:54 Local computer time in SC Time Zone | 2023-09-07 08:51:54.300 2023-09-07 12:39:55 Server time in UTC | 2023-09-07 08:51:54.300 Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-09-07 08:51:54.300 Program path: C:\SierraChart\ | 2023-09-07 08:51:54.300 Data Files path: C:\SierraChart\Data\ | 2023-09-07 08:51:54.300 OS Version Number: 10.0 | 2023-09-07 08:51:54.300 Locale Setting: C | 2023-09-07 08:51:54.300 DLLs: BuySellPressure_64.dll, CoT_64.dll, gcUserStudies_2496_64.dll, HausBalance_64.dll, HausDelta_64.dll, HausFVG_64.dll, HausTradesV7_64.dll, HausTradeTrailingStops_64.dll, MultiTimeFrameSignals_64.dll, PaceofTape_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, StochasticRSI_64.dll, TrendBender_64.dll, TrenderBender.dll, TWFX_FREE_64.dll, TWFX_FREE_SWS_64.dll, TWFX_FREE_ZZS_64.dll, UserContributedStudies_64.dll | 2023-09-07 08:51:54.301 Allowed protected custom studies: SST_FreeBundle, TWFX_Free | 2023-09-07 08:51:54.301 Crash reporter started: true | 2023-09-07 08:51:54.301 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2023-09-07 08:52:07.761 Connection to the external service has been lost. | 2023-09-07 08:52:07.761 CQG WebAPI | Sending Web API Logoff message. | 2023-09-07 08:52:07.766 CQG WebSocket socket (1) | CloseSocket call. | 2023-09-07 08:52:07.766 CQG WebSocket | WebSocket closed. | 2023-09-07 08:52:07.766 CQG WebAPI | WebSocket closed. | 2023-09-07 08:52:07.766 CQG WebAPI | Disconnected. | 2023-09-07 08:52:07.766 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-09-07 08:52:07.766 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-09-07 08:52:07.766 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-09-07 08:52:07.811 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-07 08:52:07.811 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2023-09-07 08:52:07.859 CQG WebSocket socket (1) | Closed. | 2023-09-07 08:52:07.859 CQG WebAPI | Connecting to server api.cqg.com | 2023-09-07 08:52:09.772 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-09-07 08:52:09.772 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-09-07 08:52:09.779 CQG WebSocket socket (1) | New receive buffer size: 0 | 2023-09-07 08:52:09.780 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. | 2023-09-07 08:52:09.780 CQG WebSocket | Opening WebSocket. | 2023-09-07 08:52:09.863 CQG WebSocket | Sending WebSocket handshake. | 2023-09-07 08:52:09.863 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-09-07 08:52:10.005 CQG WebSocket | Server header | Connection: Upgrade | 2023-09-07 08:52:10.005 CQG WebSocket | Server header | Sec-WebSocket-Accept: pJdMopdXh9tOcNn+WZTBJHw3+To= | 2023-09-07 08:52:10.005 CQG WebSocket | Server header | Server: WebSocket++/0.8.2 | 2023-09-07 08:52:10.005 CQG WebSocket | Server header | Upgrade: websocket | 2023-09-07 08:52:10.005 CQG WebSocket | Server header | | 2023-09-07 08:52:10.005 CQG WebSocket | Web socket state is now open. | 2023-09-07 08:52:10.005 CQG WebAPI | WebSocket connected. | 2023-09-07 08:52:10.005 CQG WebAPI | Sending market data logon message. | 2023-09-07 08:52:10.005 CQG WebAPI | Base Time: 2023-09-02T02:05:02. 2023-09-02 02:05:02 | 2023-09-07 08:52:10.119 CQG WebAPI | Logon successful. Session Token = Hxp1hdrRsACVsIYDYWGZJgYH34v8pbSQ4hgzp78+HfkSDsuKkBNRMJc9Sbfolexp4ewhM8AdCKC | 2023-09-07 08:52:10.119 CQG WebAPI | Connected to server complete. | 2023-09-07 08:52:10.119 Triggering next historical data download in queue. | 2023-09-07 08:52:10.121 Updated verified funded futures trading account ending date to: 2023-10-07 12:52:10 | Number times prior message previously added: 3 | 2023-09-07 08:52:10.121 CQG WebAPI | Sending Trade Accounts request message. | 2023-09-07 08:52:10.121 No download requests in the queue to start downloads for. | 2023-09-07 08:52:10.121 CQG WebAPI | Brokerage name: AMP. Account Name: 102839 | Number times prior message previously added: 3 | 2023-09-07 08:52:10.216 Updated verified funded futures trading account ending date to: 2023-10-07 12:52:10 | 2023-09-07 08:52:10.216 CQG WebAPI | Sending collateral subscribe request. | 2023-09-07 08:52:10.216 CQG WebAPI | Sending positions subscribe request. RequestID: 849440 | 2023-09-07 08:52:10.367 CQG WebAPI | Sending orders subscribe request. RequestID: 849441 | 2023-09-07 08:52:10.367 CQG WebAPI | Received LoggedOff message. Reason: Your session was closed due to a concurrent session. | 2023-09-07 08:52:22.921 Connection to the external service has been lost. | 2023-09-07 08:52:22.921 CQG WebAPI | Sending Web API Logoff message. | 2023-09-07 08:52:22.926 CQG WebSocket socket (1) | CloseSocket call. | 2023-09-07 08:52:22.926 CQG WebSocket | WebSocket closed. | 2023-09-07 08:52:22.926 CQG WebAPI | WebSocket closed. | 2023-09-07 08:52:22.926 CQG WebAPI | Disconnected. | 2023-09-07 08:52:22.926 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-09-07 08:52:22.926 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-09-07 08:52:22.927 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-09-07 08:52:22.970 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-09-07 08:52:22.970 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2023-09-07 08:52:23.015 CQG WebSocket socket (1) | Closed. | 2023-09-07 08:52:23.015 CQG WebAPI | Connecting to server api.cqg.com | 2023-09-07 08:52:24.920 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-09-07 08:52:24.920 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-09-07 08:52:24.927 CQG WebSocket socket (1) | New receive buffer size: 0 | 2023-09-07 08:52:24.927 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. | 2023-09-07 08:52:24.927 CQG WebSocket | Opening WebSocket. | 2023-09-07 08:52:24.998 CQG WebSocket | Sending WebSocket handshake. | 2023-09-07 08:52:24.998 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-09-07 08:52:25.144 CQG WebSocket | Server header | Connection: Upgrade | 2023-09-07 08:52:25.144 CQG WebSocket | Server header | Sec-WebSocket-Accept: GlyLzjhuXi7ZU4RZwmL6ixjAigE= | 2023-09-07 08:52:25.144 CQG WebSocket | Server header | Server: WebSocket++/0.8.2 | 2023-09-07 08:52:25.144 CQG WebSocket | Server header | Upgrade: websocket | 2023-09-07 08:52:25.144 CQG WebSocket | Server header | | 2023-09-07 08:52:25.144 CQG WebSocket | Web socket state is now open. | 2023-09-07 08:52:25.144 CQG WebAPI | WebSocket connected. | 2023-09-07 08:52:25.144 CQG WebAPI | Sending market data logon message. | 2023-09-07 08:52:25.144 CQG WebAPI | Base Time: 2023-09-02T02:05:02. 2023-09-02 02:05:02 | 2023-09-07 08:52:25.270 CQG WebAPI | Logon successful. Session Token = aBN3RlAeyBy9mAiCPUArJ7fg5gTlMSO9BkIBqBIfywUotPEBZRfdKQQ5JfAJDjo83PI1JYqcNuC | 2023-09-07 08:52:25.270 CQG WebAPI | Connected to server complete. | 2023-09-07 08:52:25.270 Triggering next historical data download in queue. | 2023-09-07 08:52:25.270 Updated verified funded futures trading account ending date to: 2023-10-07 12:52:25 | Number times prior message previously added: 3 | 2023-09-07 08:52:25.270 CQG WebAPI | Sending Trade Accounts request message. | 2023-09-07 08:52:25.270 No download requests in the queue to start downloads for. | 2023-09-07 08:52:25.270 CQG WebAPI | Brokerage name: AMP. Account Name: 102839 | Number times prior message previously added: 3 | 2023-09-07 08:52:25.386 Updated verified funded futures trading account ending date to: 2023-10-07 12:52:25 | 2023-09-07 08:52:25.386 CQG WebAPI | Sending collateral subscribe request. | 2023-09-07 08:52:25.386 CQG WebAPI | Sending positions subscribe request. RequestID: 849444 | 2023-09-07 08:52:25.516 CQG WebAPI | Sending orders subscribe request. RequestID: 849445 | 2023-09-07 08:52:25.516 |