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Date/Time: Wed, 27 Nov 2024 08:29:21 +0000



Post From: Data issue?

[2023-09-07 11:54:24]
Sierra_Chart Engineering - Posts: 17191
We will check on this:

Just to let you know: I checked all my folders in my email account but never received an email when you set you reset my password on your side.. don’t know if that’s relevant info for you but just figured I would let you know.. thanks for your help
We may want to run a test again with you regarding this. We will let you know.

If you have time maybe you could check again if there are any activities with my account outside of Germany.
No there is not any activity.

Did you change your Sierra Chart password yourself after we reset it? That is important.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-09-07 11:55:09