Support Board
Date/Time: Wed, 27 Nov 2024 08:25:35 +0000
Post From: Sierra Chart is showing I have a short position, however Rithmic does not show I hold any
| [2023-09-06 15:21:57] |
| John - SC Support - Posts: 36309 |
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You are missing an order fill from when you had that connection issue. Since most trading services do not keep the order fill information around for long, Sierra Chart was not able to get it from Rithmic once the connectivity was re-established. Refer to the following for how to manually enter a fill so everything will be good: Trade Activity Log: Manually Inserting Missing Order Fills Another option is to set the "Order Fills Start Date-Time" to a current time when you are flat in the market, so the older fills will no longer impact the current ones. Refer to the following: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |