Support Board
Date/Time: Wed, 27 Nov 2024 10:48:41 +0000
Post From: Data issue?
| [2023-09-05 13:47:46] |
| maxm1987 - Posts: 116 |
|
still the same problem .. i have two instances, I updated both instances, I think one is running with Denali, the other one with Interactive Brokers. Here is the latest message log but i think it still says im using two devices ;/ Software version: 2540 64-bit | 2023-09-05 13:40:31.304 Primary Thread ID: 9356 | 2023-09-05 13:40:31.304 Usage end date: 2023-10-05 | 2023-09-05 13:40:31.304 Enabled for: Advanced Features 2. | 2023-09-05 13:40:31.304 Enabled for: Sierra Chart Historical Data Service. | 2023-09-05 13:40:31.304 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-09-05 13:40:31.304 Enabled for: Delayed Denali Exchange Data Feed. | 2023-09-05 13:40:31.304 Enabled for exchange2: CME (Trading Account Required) | 2023-09-05 13:40:31.304 Enabled for exchange2: CBOT (Trading Account Required) | 2023-09-05 13:40:31.304 Enabled for exchange2: COMEX (Trading Account Required) | 2023-09-05 13:40:31.304 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-09-05 13:40:31.304 Enabled for exchange2: fairx_exchange.data | 2023-09-05 13:40:31.304 Enabled for exchange2: US Equities Consolidated Tape | 2023-09-05 13:40:31.304 Enabled for exchange2: NASDAQ Global Indexes | 2023-09-05 13:40:31.304 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-09-05 13:40:31.304 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-09-05 13:40:31.304 Custom symbol settings values: enabled | 2023-09-05 13:40:31.304 Chart Update Interval: 500 | 2023-09-05 13:40:31.304 Intraday Data Storage Time Unit: 0 | 2023-09-05 13:40:31.304 Time Zone: +00:00:00 (UTC+00) | 2023-09-05 13:40:31.304 2023-09-05 13:40:31 Local computer time in UTC | 2023-09-05 13:40:31.304 2023-09-05 13:40:31 Local computer time in SC Time Zone | 2023-09-05 13:40:31.304 2023-09-05 13:38:58 Server time in UTC | 2023-09-05 13:40:31.304 Local computer UTC time and Server UTC time difference: 3 seconds. | 2023-09-05 13:40:31.304 Program path: C:\SierraChart\ | 2023-09-05 13:40:31.304 Data Files path: C:\SierraChart\Data\ | 2023-09-05 13:40:31.304 OS Version Number: 10.0 | 2023-09-05 13:40:31.304 Locale Setting: C | 2023-09-05 13:40:31.304 DLLs: UserContributedStudies_64.dll | 2023-09-05 13:40:31.305 Allowed protected custom studies: | 2023-09-05 13:40:31.305 Crash reporter started: true | 2023-09-05 13:40:31.305 Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 | 2023-09-05 13:40:53.237 DTC Client socket (2) | Creating socket. | 2023-09-05 13:40:53.237 DTC Client socket (2) | New receive buffer size: 0 | 2023-09-05 13:40:53.237 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-09-05 13:40:53.237 Denali Data Feed | Network connection to server complete. | 2023-09-05 13:40:53.356 Denali Data Feed | Starting socket receive thread. | 2023-09-05 13:40:53.356 Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-09-05 13:40:53.356 Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-09-05 13:40:53.511 Denali Data Feed | Sending logon request message. | 2023-09-05 13:40:53.511 Denali Data Feed | Received logon response. | 2023-09-05 13:40:54.309 Denali Data Feed | Server Name: RealTimeServer. | 2023-09-05 13:40:54.309 Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-09-05 13:40:54.309 Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-09-05 13:40:54.309 Denali Data Feed | Failed connections: 5 | 2023-09-05 13:40:54.309 Denali Data Feed | Waiting for socket receive thread to end | 2023-09-05 13:40:54.309 DTC Client socket (2) | CloseSocket call. | 2023-09-05 13:40:54.309 Denali Data Feed | Disconnected from the server. | 2023-09-05 13:40:54.309 Denali Data Feed | Data feed disconnected. Will reconnect in 30 seconds. | 2023-09-05 13:40:54.309 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2023-09-05 13:40:54.309 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-09-05 13:40:54.424 DTC Client socket (2) | Closed. | 2023-09-05 13:40:54.424 |