Support Board
Date/Time: Wed, 27 Nov 2024 10:43:13 +0000
Post From: Data issue?
| [2023-09-05 09:30:08] |
| Sierra_Chart Engineering - Posts: 17191 |
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We do see you are using one computer. Update all of your installations of Sierra Chart following these instructions: Software Download: Fast Update That should resolve the problem, if not let us know and we will give you the next step. But the next step would be to make sure you do not have more than two or three instances of Sierra Chart using the Denali Data Feed on the same computer. To do that, set this to No for the other instances: Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to No. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-05 09:30:46
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