Support Board
Date/Time: Wed, 27 Nov 2024 08:29:55 +0000
Post From: Rithmic data feed very slow since last week
[2023-09-04 19:55:24] |
Sierra_Chart Engineering - Posts: 17191 |
This is what we see: HD Request # 2 | Receiving Intraday data for ESU3.CME starting at 2023-03-02 14:45:00.625000 | 2023-09-04 14:37:03.873
We wonder if it is related to file compression. Maybe a local performance issue.HD Request # 2 | Timestamp of first Intraday data file record written: 2023-03-02 14:45:00.625000. | 2023-09-04 14:37:40.306 We want you to disable file compression: Advanced Service Settings: Support Intraday and Market Depth Files Compression (Global Settings >> Advanced Service Settings >> Other) (set this to No) Maybe then you should restart your computer after. Not sure that would be necessary though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |