Support Board
Date/Time: Wed, 27 Nov 2024 12:33:15 +0000
Post From: Denali feed slow during news
| [2023-09-01 15:42:25] |
| Sierra_Chart Engineering - Posts: 17191 |
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What time zone is this?: At the 9:00
And also, the video is meaningless to us. We must see heartbeat messages. The video just does not mean anything. It proves nothing. The heartbeat messages are there for diagnostic purposes and tell us what server is being used.: Prices / Data Falling Behind: 4.17 - Providing Heartbeat Messages to Sierra Chart Support But we see no problem today, at all. We are monitoring everything closely regarding bandwidth, latency and other things. Everything is just fine, by a very large margin at all times. Assuming your problem is network communication related, what we recommend you do is get a server in a data center (either dedicated or VPS) in the Chicago area or somewhere nearby, install Windows on it, and run Sierra Chart. We are very sure you are not going to notice the problem at the same time when you notice a problem on your local computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-01 16:36:24
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