Support Board
Date/Time: Wed, 27 Nov 2024 12:37:00 +0000
Post From: Denali feed slow during news
| [2023-09-01 10:59:15] |
| Rui S - Posts: 190 |
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User753428, Thank for your contribution and support. also, i have no need for level 2 data so i've subscribed to only top-level CME data. i have also set "Support Downloading Historical Market Depth Data" to "No" and "Max Depth Levels" to "1.
I forgot to mention that despite having level 2 data subscribed, I have it set to 1 in my DOM's instance as well. Support Downloading Historical Market Depth Data" is set to "No" too. I have the DOM set to 100ms because I was afraid that less could worsen the problem. But I don't really saw any improvement. Finally, out of despair, I have set data storage to 1 Second and gave up on 1 tick data (just on the DOM's instance), hopping that would help too. ironically, i am actually happy that many people are experiencing this and finally voicing their concerns this time around because in the past, these issues were always scoffed at by Sierrachart Engineering as a problem coming from the customers' end, saying that they checked their logs and nothing was wrong so it must somehow be our fault.
Same felling here. Thank you. Date Time Of Last Edit: 2023-09-01 11:00:52
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