Support Board
Date/Time: Wed, 27 Nov 2024 12:38:12 +0000
Post From: Denali feed slow during news
| [2023-09-01 01:22:54] |
| Sierra_Chart Engineering - Posts: 17191 |
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Be sure to restart Sierra Chart to take advantage of the new server we have added for CME data, DS31. That is utilizing another Internet connection. There is more we are doing, with adding even more Internet capacity, and some other network related optimizations which may or may not be relevant. Really not relevant but doing them anyway. Anyway all of this will be done by the end of this coming week. And there is more we can do as well. The question is how much of an impact would it have with remote connections. Probably none. Although an increase in Internet capacity will always help. The one thing that we will acknowledge, is we are concerned about the smaller buffer size and disconnections caused by that. We just have to find what would be reasonable. It may be too tight now but we will see. Although we do know for a reliable low latency connection to our servers, the buffer size is more than reasonable and it should never result in a disconnection. You can monitor the buffer size, through the heartbeat logging: Prices / Data Falling Behind: 4.17 - Providing Heartbeat Messages to Sierra Chart Support Here is an example: Denali Data Feed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=4, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=30, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-0.0 seconds, DataCompRatio=2.03, UncompressedBytes=970453, CompressionTime=0.017316(secs), NumCompressions=5018, Source=10.10.20.72 | 2023-08-31 21:22:44.986 This is the value: ServerSendBufferSizeInBytes This value includes, data that has been given to the operating system to send, and data that is still pending to be sent. And we think this is going to include all the data that has been given to the OS but has not been acknowledged received by the remote side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-01 01:27:26
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