Support Board
Date/Time: Wed, 27 Nov 2024 10:44:15 +0000
Post From: Data Trade Serevice Settings say 'SC Data - All Services [data] but getting delayed data
| [2023-08-31 16:02:12] |
| John - SC Support - Posts: 36309 |
|
You definitely have not been getting any real-time data from us as you do not have any exchanges active. It looks like you are wanting the data for the NASDAQ TotalView exchange. Before you activate the exchange, be aware of the limitations of this exchange by reviewing the information at the following link: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes We just want to make sure that this is the exchange you want, as there is also the "US Equities Consolidated Tape" that has the full volume information. Or, if you want both, then you can activate both the "NASDAQ TotalView" and the "U.S. Equities Consolidated Tape" exchanges and then use the suffix "_MBO" in order to get the combined data where the bars are from the U.S. Equities feed and the Market Depth is from the NASDAQ TotalView. In order to setup an exchange you need to follow through the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* ----- If you do not mind, we would like to understand how you knew to fill out the exchange agreements, but did not actually activate the exchange. Where did you get the information to know to fill out the agreements? We are really curious, as we see this a lot and we would like to change our documentation to fix this issue, but there is nothing that states this anywhere, so we are very confused on how this occurs. So your information would be very helpful to use. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |