Support Board
Date/Time: Wed, 27 Nov 2024 10:49:56 +0000
Post From: Trying to get real time data
| [2023-08-30 15:16:56] |
| John - SC Support - Posts: 36309 |
|
We are sorry, but there is nothing we can do about the cost of the exchanges. The exchange fees go to the exchanges themselves, so we are not setting these prices. And the CME Group requirement that you need to have a live, funded, futures trading account in order to qualify for the Non-Professional exchange fees is from the CME Group. We are just enforcing their rules. So there really is nothing we can do to help with this. You can make a payment to us by Wire Transfer if that is what you need. To get the information for this please post in our Account Support Tickets asking for the Wire Transfer information. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |