Support Board
Date/Time: Wed, 27 Nov 2024 11:50:44 +0000
Post From: SC Data (Problems downloading data)
| [2023-08-30 09:34:53] |
| Sierra_Chart Engineering - Posts: 17191 |
|
HD Request # 30 | Using server: ds31.sierracharts.com port 10149 | 2023-08-29 18:43:34.087
Are you still having an issue with this?Socket (1) | Creating socket. | 2023-08-29 18:43:34.087 Socket (1) | New receive buffer size: 0 | 2023-08-29 18:43:34.087 Socket (1) | Connecting to IP: 142.215.18.149. | 2023-08-29 18:43:34.087 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-08-29 18:43:43.185 * If so, we want you to do the following: Go to your start menu and run "Command Prompt". In the command prompt window type: IPconfig /flushDNS Press the Enter key on the keyboard. You then should obtain the connection to the server. If there is any missing data, then follow the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-30 09:35:24
|