Support Board

Date/Time: Sun, 08 Sep 2024 00:19:32 +0000

Post From: Questions on Service Packages/Data feeds and Orderbook/Orderflow

[2023-08-22 14:43:45] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34254
All the setup for Sierra Chart is handled by you - it is not done by your broker. So if you are using the Teton Order Routing Service, then you need to setup the CME Data for your account. To do this, follow the instructions at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges Just so you are aware, since this is your first time activating an exchange for the CME Group through our Denali Exchange Data Feed, the remainder of the month in which you activate the exchange is free. We just want you to be aware in case you want to wait for the first of September to activate the exchange to get the full month of September for free. Also, the exchanges renew on a calendar month basis, so prior to the first day of each month you need to ensure that you have enough funds in your account to cover the cost of the exchange fees. The Sierra Chart usage time renews on a rolling 31 day basis, so the exact date will change from month to month, but it is based on when you first activated your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing