Support Board

Date/Time: Sun, 08 Sep 2024 00:00:52 +0000

Post From: Is it typical for new tickers to take 7-10 seconds to load.

[2023-08-18 01:15:54] Link To Thread - Link To Post [Go To First Post]
User584005 - Posts: 27
I started a Sierra Chart trial today because I would like to get away from Think or Swim. Thus far I like Sierra a lot better but the one thing keeping me from switching is that when I type a new ticker into ToS it takes 1 second to load the chart and when I type a ticker into Sierra that I've never loaded before, a yellow box comes up that says "Waiting to Download Historical data" for about 7-8 seconds. I've changed the settings that have been recommended Intraday Data Storage Time Unit (List) I changed to 1 Minute. Maximum Historical Intraday Days To Download: non-tick, 1-tick and formula symbols have all been changed to 2. Maximum Historical Days to download for Daily data is set to 3 Days to Load for Intraday chart data type is set to 1 The result is once the yellow box goes away the chart loads instantly but that yellow box still takes 7-8 seconds. Is that waiting to download message a result of me not being a paid customer with a data feed subscription? Does the SC Data - All Services[data] have some sort of a rate limiter or queue that other services such as Denali wont have? This is important for me because I am a news trader and 8 seconds can make or break a trade. My cpu is an i9 multicore processer with 128gb of ram, an SSD and a 3090 GPU.