Support Board
Date/Time: Wed, 27 Nov 2024 13:32:59 +0000
Post From: I made payment in Euro and it charged me in USD.
| [2023-08-17 17:25:24] |
| John - SC Support - Posts: 36309 |
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You made your payment through our provider Stripe. They only do USD payments. The amounts shown as you went through the check out would have been shown as USD and not EUR. We can refund the amount back to you, but we do not think this will resolve your fee issue, in fact, it will probably generate more fees. Let us know how you would like to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |