Support Board
Date/Time: Wed, 27 Nov 2024 12:22:58 +0000
Post From: Sierra Chart/IBKR Combo has shot my risk management to hell
| [2023-08-16 08:39:17] |
| Sierra_Chart Engineering - Posts: 17191 |
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Update Sierra Chart to the latest prerelease 2536: Software Download: Fast Update See if that helps with the issue of not seeing the actual positions in Trade >> Trade Positions Window from Interactive Brokers. We did not identify any problem on the Sierra Chart side but we see one scenario where there could potentially be a problem from Interactive Brokers, where the security definition data is not being returned for a symbol and prevents a position for futures from being shown in Sierra Chart. Since it is not possible to determine the symbol correctly. With this new version the position will be displayed with the symbol resolved to the extent possible. However, effectively the same problem can still exist anyway because now the symbol will not be correct. This assumption is wrong: What I want is for SC to fix its integration problems with IBKR.
There are no problems with the integration. The integration has always been fine. But the problems are on the Interactive Brokers side and not resolvable. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-16 08:42:30
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