Support Board
Date/Time: Wed, 27 Nov 2024 14:30:20 +0000
Post From: My Renko chart does not display all data even though i pay for Denali Data!
| [2023-08-15 21:26:28] |
| John - SC Support - Posts: 36312 |
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Please get us your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. --- We are not really sure what you are asking in terms of "what is the equivalent of market data for CME FOR Professional?". You have the "CME E-Mini for Professionals and Users without a Trading Account" activated. Since your "Verified Until" date is currently July 16, 2023, you are only able to get data from this Professional exchange. The Non-Professional exchanges will not work since you have not connected to a live, funded, futures trading account since June 16, 2023. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |