Support Board
Date/Time: Wed, 27 Nov 2024 15:32:54 +0000
Post From: Can't connect to data feed. Rithmic. Apex.
| [2023-08-14 15:51:09] |
| John - SC Support - Posts: 36315 |
|
If Stage5 has set you up to have the Teton Order Routing For your account, then follow the instructions at the following link to connect your Sierra Chart to that account, starting at Step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions Once you make that connection, then your "Verified Until" date should change to 30 days forward from today. You can view your "Verified Until" date on the Exchange Selection page for the CME Group, you can get to this page and section directly through the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Once that is done, then you will be getting the real-time data. Change your setup back to connect to Rithmic for your Apex account and then you should be fine. Leave the "Market Data" fields blank when changing to Rithmic, as you do not need that data as you are getting it from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |