Support Board

Date/Time: Sun, 08 Sep 2024 00:24:46 +0000

Post From: Can Sierra Chart Support be more...supportive??

[2023-08-13 21:05:57] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16292
Sierra Chart's focus is developing fully our own solutions to the extent possible and not relying on others. We really cannot do a good job with Interactive Brokers. Although we actually have been looking some more into to the issue you and some others have with the position not showing and we may have determined why that happens sometimes. This is definitely due to a problem on the Interactive Brokers side but we have a workaround that might help. We will try to have this released before morning and then you can test. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-08-13 21:06:44