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Date/Time: Wed, 27 Nov 2024 18:53:14 +0000



Post From: How do I suspend my subscription?

[2023-07-26 13:17:00]
John - SC Support - Posts: 36335
We have set your account to not renew, including the exchanges. We have also refunded the 1 month of Package 12 that you had remining. You still have 5 days of remaining Usage Time after which your account will be automatically set to an expired state.

Once you are ready to come back, you need to select the package you want on the "Activate Services" page along with activating the exchanges you want. As long as you have not removed the Sierra Chart software from your computer, you can then open your chartbooks and you will be right back where you left off.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing