Support Board
Date/Time: Wed, 27 Nov 2024 18:44:01 +0000
Post From: Help on intermittent unresponsiveness on charts
| [2023-07-26 09:18:43] |
| Ryu - Posts: 3 |
|
My SC charts freezes up every few seconds or so- how do I fix this? Things I've tried: > Restart PC and SC: issue persists > Thought it was my chartbook issue, created a new intraday chart; issue still persists. Extra info: > I use the same chartbook for NQ futures in another instance- that instance runs smoothly with no jerking, so not PC issue. > Issue occurs only with main instance of SC. > Chartbook was working smoothly yesterday; there were no settings/configs/changes introduced. Issue just popped up suddenly today. > Occurs with all charts in my chartbook Attached screen recording of how the jerkiness looks like on: 1: my chartbook > https://youtu.be/GjpKDRGi3h4 2: a new intraday chart > https://youtu.be/BZIKwBGH-qY Choice of crosshair view to better display the freeze (chart momentarily becomes unresponsive); crosshair view works fine on the other NQ instance so am certain it is not crosshair view issue. |