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Date/Time: Wed, 27 Nov 2024 18:38:04 +0000



Post From: No Data Printing for my CQG charts

[2023-07-23 22:02:25]
Sierra_Chart Engineering - Posts: 17198
One thing we see is this:

CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.GCEG22. ID: 1 | 2023-07-23 16:27:47.452
Symbol Error - F.US.GCEG22 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.GCEG22. ID: 1 | 2023-07-23 16:27:47.452

If you require this exchange, then activate COMEX here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

We also see:
F.US.EPU23 1 Min #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 18093-12-16 23:07:00. Next Bar Date Time: 2023-07-21 13:58:00. Filename: F.US.EPU23.scid | 2023-07-23 16:27:03.774

To solve this:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing