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Date/Time: Wed, 27 Nov 2024 21:42:41 +0000



Post From: Clarification regarding market data

[2023-07-05 13:15:06]
Sierra_Chart Engineering - Posts: 17198
We want you to test that symbol with the below configuration. Not when using Interactive Brokers. That only adds further confusion and unknown potential problems.

First install another installation of Sierra Chart for this:
Using Multiple Data and Trading Services at the Same Time

To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-07-05 13:15:45