Support Board
Date/Time: Wed, 27 Nov 2024 23:48:55 +0000
Post From: something very bad just happened and I need my trade logs
| [2023-06-29 16:52:14] |
| User849502 - Posts: 351 |
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john, You will find attached a note I just sent to a friend and this gives you all the detail you need. I was gone and left 2 bracket orders in micro nq. The second fill and the subsequent stop I am NOT questioning. You see that I got long on 2nd AFTER the bounce so my full 40 tick stop and slippage is absolutely mine. BUT something is very wrong w the first order. I got filled as you can see by the activity report BEFORE it makes a 13pt or 52 ticks bounce. I had a bracket order as you will see in the attachment. I also had as you can see the 2-step 'move to breakeven' My second step clearly says 'move the be to 10 ticks in profit when the trigger hits 33 ticks'. It did exactly that! Moving not only 33 ticks but a total of 52 ticks before reversing. The stop was obviously NOT moved and executed. WHY????? You must have access to exact trading logs. As you are based on TT I know from my 20yrs with them I could access that instantly. How did my bracket order with BE stops get ignored? I need to see exactly as I am working on an algo and I cannot have your order entry ignoring what I clearly have put in the bracket. I want the exact execution logs please. I cannot see I did anything wrong. I have returned, and thus not touched the trading dom so it is exactly as I left it when I entered the orders with CLEARLY indicated 2 step move to BE. Please get back to me asap as this is a big big thing. Thanks |