Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 16:48:23 +0000



Post From: Notice: Teton Internet Service Provider Issue

[2023-06-22 09:27:30]
Sierra_Chart Engineering - Posts: 17195
The two primary Internet connections to our Teton order routing servers are now back online and are operational. DNS may not update for about 30 minutes to an hour.

It does not matter though regarding DNS, one way or another you will be able to connect as has always been the case. Unless you were affected by the problem described in post #14 which has been resolved. You just need to update.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing