Support Board
Date/Time: Thu, 28 Nov 2024 03:50:56 +0000
Post From: 3rd Install not streaming data
| [2023-06-13 15:50:12] |
| John - SC Support - Posts: 36350 |
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If these installations are all on the same computer then the issue is that you can only have 2 installations connected to the data feed at the same time. Refer to the information here: Denali Exchange Data Feed: Denali Exchange Data Feed Connections on Same Computer Simultaneously If you are trying to connect to the data feed from multiple computers, then you can only have 2 computers connected to the data feed at the same time. Although Sierra Chart does allow you to run the software simultaneously from up to 3 computers (which can be increased by paying a small amount for each additional computer up to 5 in total), the exchanges work differently. In particular, you can only have up to 2 computers connected simultaneously, and to do so, you need to pay for an additional set of exchange fees. Refer to the information here: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Right now, you are only setup for 1 computer to get the real-time data. Whichever computer was the first one to connect is the one that will get the data. You would have to logoff/disconnect that computer in order to get the data to any other computer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-13 15:57:14
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