Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 03:50:32 +0000



Post From: Missing market depth data in replay.

[2023-06-10 08:30:01]
User942570 - Posts: 4
Hi Sierra,

I have an issue where market depth data from earlier in the year is not complete and will not replay correctly in the chart. This is a fresh install of Sierra, I have followed the various support documentation for this to no avail. I have tried to remove data and reload but this doesn't work.

All data that I'm trying to replay is within 180 days.

I have linked screenshots that shows the market depth window/DOM for two days, one more recent where data is complete and plays well, another from an earlier day in the year where it is missing. Please also see the screenshots of the market depth file sizes on file explorer.

https://www.sierrachart.com/image.php?Image=1686385601141.png
https://www.sierrachart.com/image.php?Image=1686385675402.png
image2023-01-03 DF.png / V - Attached On 2023-06-10 08:22:29 UTC - Size: 17.03 KB - 79 views
image2023-04-12 DF.png / V - Attached On 2023-06-10 08:22:47 UTC - Size: 18.54 KB - 68 views
Attachment Deleted.