Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 03:53:20 +0000



Post From: Continuous contract chart has large data gaps`

[2023-06-08 08:25:26]
Sierra_Chart Engineering - Posts: 17199
The proper instructions to follow in this case are here:

Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

It sounds like in your case there are failures with historical data downloading. Check the Window >> Message Log and see what is happening during the download process.

One thing we do recommend is using 1 Minute data in this case:
Changing Chart Bars Period: Improving Performance of Loading Chart Data

We want you to change the Intraday Data Storage Time Unit to 1 Minute and see if you notice a problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing