Support Board
Date/Time: Sun, 24 Nov 2024 12:33:03 +0000
Post From: sub instance data not working
| [2023-06-07 13:05:50] |
| User117347 - Posts: 46 |
|
Sierra, Here is the copy log. I closed all chartbooks on the instance and opened a single chart on the ES. This new single chart with the ES symbol connected and data was coming in fine. Software version: 2504 64-bit | 2023-06-07 08:59:21.612 OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce GTX 1050 Ti/PCIe/SSE2) | 2023-06-07 08:59:21.612 Primary Thread ID: 2736 | 2023-06-07 08:59:21.612 Usage end date: 2023-07-08 | 2023-06-07 08:59:21.612 Enabled for: Advanced Features 2. | 2023-06-07 08:59:21.612 Enabled for: Sierra Chart Historical Data Service. | 2023-06-07 08:59:21.612 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-07 08:59:21.612 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-07 08:59:21.612 Enabled for exchange2: CME | 2023-06-07 08:59:21.612 Enabled for exchange2: COMEX | 2023-06-07 08:59:21.612 Enabled for exchange2: fairx_exchange.data | 2023-06-07 08:59:21.612 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-07 08:59:21.612 Current selected Data/Trading service: DTC - Sub Instance | 2023-06-07 08:59:21.612 Custom symbol settings values: enabled | 2023-06-07 08:59:21.612 Chart Update Interval: 10 | 2023-06-07 08:59:21.612 Intraday Data Storage Time Unit: 0 | 2023-06-07 08:59:21.612 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-06-07 08:59:21.612 2023-06-07 12:59:21 Local computer time in UTC | 2023-06-07 08:59:21.612 2023-06-07 08:59:21 Local computer time in SC Time Zone | 2023-06-07 08:59:21.612 2023-06-07 05:15:18 Server time in UTC | 2023-06-07 08:59:21.612 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-06-07 08:59:21.612 Program path: D:\SierraChart\SierraChartInstance_2\ | 2023-06-07 08:59:21.612 Data Files path: D:\SierraChart\SierraChartInstance_2\Data\ | 2023-06-07 08:59:21.612 OS Version Number: 10.0 | 2023-06-07 08:59:21.612 Locale Setting: C | 2023-06-07 08:59:21.612 DLLs: sst_ateam_2273_64.dll, sst_ateam_64.dll, SST_ATEAM_RX_64.dll, UserContributedStudies_64.dll | 2023-06-07 08:59:21.612 Allowed protected custom studies: SST_ATEAM, SST_ATEAM_PS | 2023-06-07 08:59:21.612 Crash reporter started: true | 2023-06-07 08:59:21.612 ESM23-CME 1 Min #1 | Reloading chart. | 2023-06-07 08:59:25.452 File >> Disconnect selected. | 2023-06-07 09:00:06.459 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-06-07 09:00:06.459 DTC Client socket (1) | CloseSocket call. | 2023-06-07 09:00:06.459 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-06-07 09:00:06.459 DTC - Sub Instance | Disconnected. | 2023-06-07 09:00:06.460 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-06-07 09:00:06.486 DTC Client socket (1) | Closed. | 2023-06-07 09:00:06.486 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-06-07 09:00:25.027 DTC Client socket (1) | Creating socket. | 2023-06-07 09:00:25.027 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-06-07 09:00:25.027 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-06-07 09:00:25.027 DTC - Sub Instance | Network connection to server complete. | 2023-06-07 09:00:25.028 DTC - Sub Instance | Starting socket receive thread. | 2023-06-07 09:00:25.028 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-06-07 09:00:25.028 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-06-07 09:00:25.051 DTC - Sub Instance | Sending logon request message. | 2023-06-07 09:00:25.051 DTC - Sub Instance | Received logon response. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Server Name: SC DTC Server. Build=45991M. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-06-07 09:00:25.108 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Trading is supported. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Order cancel and replace is supported. | 2023-06-07 09:00:25.108 DTC - Sub Instance | OCO Orders supported. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Bracket Orders supported. | 2023-06-07 09:00:25.108 DTC - Sub Instance | Connected to server complete. | 2023-06-07 09:00:25.108 Triggering next historical data download in queue. | 2023-06-07 09:00:25.109 Triggering next historical data download in queue. | 2023-06-07 09:00:25.109 Triggering next historical data download in queue. | 2023-06-07 09:00:25.109 Triggering next historical data download in queue. | 2023-06-07 09:00:25.109 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 4. | 2023-06-07 09:00:25.109 No download requests in the queue to start downloads for. | 2023-06-07 09:00:25.109 No download requests in the queue to start downloads for. | 2023-06-07 09:00:25.109 No download requests in the queue to start downloads for. | 2023-06-07 09:00:25.109 No download requests in the queue to start downloads for. | 2023-06-07 09:00:25.109 Using symbol data fast lookup vector | 2023-06-07 09:00:25.109 DTC - Sub Instance | Starting real-time market data updates for: ESM23-CME. ID: 1 | 2023-06-07 09:00:25.109 DTC - Sub Instance | Requesting security definition data for: ESM23-CME. ID: 1 | 2023-06-07 09:00:25.109 Added historical Intraday data request for ESM23-CME to the queue. | 2023-06-07 09:00:25.109 Intraday data recording state for symbol ESM23-CME is set to download 'Pending'. | 2023-06-07 09:00:25.109 Triggering next historical data download in queue. | 2023-06-07 09:00:25.109 Delaying start of download for ESM23-CME. | 2023-06-07 09:00:25.111 DTC - Sub Instance | Received security definition for symbol ESM23-CME | 2023-06-07 09:00:25.200 Source file does not exist when saving backup of D:\SierraChart\SierraChartInstance_2\Data\Chartbook1.Cht. No backup made. | 2023-06-07 09:00:25.667 Saved Chartbook: Chartbook1.Cht. Time: 0.0002 seconds. | 2023-06-07 09:00:25.667 Symbol settings MD5 received. Request ID: 4. | 2023-06-07 09:00:27.292 Requested symbol settings for service code scdataallservices. Request ID: 5. | 2023-06-07 09:00:27.292 HD Request # 4 | Downloading Intraday chart data for ESM23-CME to the file ESM23-CME.scid. Service: cme | 2023-06-07 09:00:30.447 HD Request # 4 | Download start date-time: 2023-06-07 09:00:05.000000. File last date-time: 2023-06-07 09:00:05.774000 | 2023-06-07 09:00:30.447 HD Request # 4 | Using server: ds28.sierracharts.com port 10149 | 2023-06-07 09:00:30.447 Socket (4) | Creating socket. | 2023-06-07 09:00:30.474 Socket (4) | New receive buffer size: 5242880 | 2023-06-07 09:00:30.474 Socket (4) | Connecting to IP: 142.215.18.147. | 2023-06-07 09:00:30.474 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-06-07 09:00:30.633 HD Request # 4 | Sending historical data logon request message. | 2023-06-07 09:00:30.633 Symbol settings received. Request ID: 5. | 2023-06-07 09:00:30.864 HD Request # 4 | Requesting Intraday data. Start date-time: 2023-06-07 09:00:05. Record interval: 0. Symbol: ESM23 | 2023-06-07 09:00:31.247 HD Request # 4 | Decompressing data. | 2023-06-07 09:00:31.320 HD Request # 4 | Receiving Intraday data for ESM23-CME starting at 2023-06-07 09:00:05.009000 | 2023-06-07 09:00:31.678 Socket (4) | CloseSocket call. | 2023-06-07 09:00:31.679 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-06-07 09:00:31.679 Historical data download thread signaled to stop. | 2023-06-07 09:00:31.679 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-06-07 09:00:07.436000. | 2023-06-07 09:00:31.679 HD Request # 4 | Received 276 Intraday data records from 2023-06-07 09:00:05.009000 to 2023-06-07 09:00:28.507000 (23.5 seconds. Delay: 3.2 seconds) and wrote 257 records for ESM23-CME | 2023-06-07 09:00:31.679 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-06-07 13:00:28.507000 | 2023-06-07 09:00:31.683 Added 7 Time and Sales records to Intraday data file for ESM23-CME after download. | 2023-06-07 09:00:31.683 HD Request # 4 | Completion time: 1s. | 2023-06-07 09:00:31.683 HD Request # 4 | Intraday data download complete for ESM23-CME. Unique request ID: 4 | 2023-06-07 09:00:31.683 Removing historical data download ID 4. | 2023-06-07 09:00:31.683 Real-time Intraday chart data file updates started for ESM23-CME | 2023-06-07 09:00:31.683 Intraday chart data file opened for ESM23-CME | 2023-06-07 09:00:31.683 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-06-07 09:00:31.683 Triggering next historical data download in queue. | 2023-06-07 09:00:31.683 No download requests in the queue to start downloads for. | 2023-06-07 09:00:31.683 Socket (4) | Socket gracefully closed by remote side. | 2023-06-07 09:00:31.754 Socket (4) | Closed. | 2023-06-07 09:00:31.754 Opened cached Intraday file: D:\SierraChart\SierraChartInstance_2\Data\ESM23-CME.scid. Thread ID: 6480 | 2023-06-07 09:00:34.492 |