Support Board
Date/Time: Thu, 28 Nov 2024 05:34:40 +0000
Post From: Package update
| [2023-06-02 21:23:24] |
| John - SC Support - Posts: 36350 |
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You are on Package 11. One of the issues you are having with the CME Group data for the Denali Exchange Data Feed is that you have not properly completed the Agreements for the CME Group data in order to be considered a "Non-Professional" for the CME Group. You need to redo the agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements When you are filling out the agreements, you need to enter the FCM/Brokerage of your live, funded, futures trading account along with the account number. We need this to be able to set your status as a "Non-Professional" for the CME Group. Refer to the following regarding this: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that you can use for this purpose, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement Once you have the above worked out and your agreements properly completed and accepted, then if you are activating any of the Non-Professional exchanges, for the CME Group, then you need to connect your Sierra Chart to that account in order to verify it so you can continue to get the data at the non-professional rates. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |