Support Board
Date/Time: Tue, 11 Mar 2025 05:07:51 +0000
Post From: Connection problem with AMP/TTNet
| [2014-05-30 00:56:08] |
| eagle - Posts: 92 |
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Two or three hours ago I lost the data connection to AMP/TTNet. The AMP Trade Desk reports no limitations on my account. AMP Technical Support reports one other customer with a similar issue, so "it may be a server issue"; therefore, the manager will be looking into this tomorrow morning. Here's the SC Message Log: Software version: 1137 | 2014-05-29 21:01:59 Usage end date: 2014-06-25 | 2014-05-29 21:01:59 Enabled for: Advanced Features. | 2014-05-29 21:01:59 Enabled for: Sierra Chart Historical Data Service. | 2014-05-29 21:01:59 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-05-29 21:01:59 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-05-29 21:01:59 Enabled for: CBOE INDEXES exchange. | 2014-05-29 21:01:59 Received 1 data feed usernames. | 2014-05-29 21:01:59 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-05-29 21:01:59 Active service: AMP/TTNet | 2014-05-29 21:01:59 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-05-29 21:01:59 2014-05-29 21:01:59 Local computer clock time | 2014-05-29 21:01:59 2014-05-30 01:01:59 GMT time | 2014-05-29 21:01:59 2014-05-29 21:01:59 Time zone adjusted time | 2014-05-29 21:01:59 Time difference to server time: 0 seconds. | 2014-05-29 21:01:59 Program path: C:\SierraChart\ | 2014-05-29 21:01:59 Data Files path: C:\SierraChart\Data\ | 2014-05-29 21:01:59 OS Version Number: 5.1 | 2014-05-29 21:01:59 Checking for new symbol settings for ttamp | 2014-05-29 21:01:59 Symbol settings are up-to-date for ttamp | 2014-05-29 21:01:59 Skipping checking of large intraday data files because of weekday and option to only move out data only on weekends is enabled. | 2014-05-29 21:02:01 AMP/TTNet: Connecting. | 2014-05-29 21:02:17 Starting the Price Feed session. Connecting to 12.41.48.53 port 10501... | 2014-05-29 21:02:17 Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-05-29 21:02:18 Socket has been shutdown and closed. | 2014-05-29 21:02:18 TT FIX Data: Socket connection was closed without any logout messages sent or received. | 2014-05-29 21:02:18 Disconnected from TT FIX Price Feed session. | 2014-05-29 21:02:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-05-29 21:02:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-05-29 21:02:18 AMP/TTNet: Disconnected. | 2014-05-29 21:02:18 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-05-29 21:02:18 Can SC try resetting my account (or something)??? Date Time Of Last Edit: 2014-05-30 01:05:14
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