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Date/Time: Thu, 28 Nov 2024 05:56:26 +0000



Post From: change credit card

[2023-05-30 09:11:48]
Sierra_Chart Engineering - Posts: 17199
No we cannot reactivate the billing. This is not within our control. We have no idea how to change a payment card. That is not something within our control or understanding of regarding Stripe.

We can issue a refund for the last payment you made.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-30 09:12:27