Support Board
Date/Time: Fri, 27 Dec 2024 12:47:30 +0000
Post From: Apex Rithmic/Denali Auto Backfill Data into Sub Instance
| [2023-05-25 13:49:49] |
| John - SC Support - Posts: 36873 |
|
From the Message Log you sent we see the following: HD Request # 2 | Received 14574 Intraday data records from 2023-05-09 22:24:08.570000 to 2023-05-24 22:23:12.042000 (15.0 days. Delay: 9.6 seconds) and wrote 14574 records for CLN3.NYMEX | 2023-05-24 22:23:21.642
This shows that the backfill data is being downloaded. If you are still missing some data, then follow the instructions at the following link to redownload the data: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |