Support Board
Date/Time: Thu, 28 Nov 2024 10:53:38 +0000
Post From: Data Delayed
| [2023-05-16 20:14:35] |
| John - SC Support - Posts: 36350 |
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You are correct that the issue is that you have not connected your Sierra Chart to your live, funded, futures trading account within the last two months (your Verified Until date is currently April 22, 2023, which means that you last connected around March 22, 2023). We can not override this for you. You have to make the connection in order to verify your trading account. This is a requirement of the CME Group. As soon as you make the connection, your "Verified Until" date will update and you will start getting the real-time data again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |