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Date/Time: Tue, 26 Nov 2024 20:36:56 +0000



Post From: NOTICE: Sierra Chart Real-Time Data Feed and Support

[2014-05-28 09:15:27]
Sierra Chart Engineering - Posts: 104368
One other thought that came to mind about this problem is that if you were to select File >> Disconnect and File >> Connect to Data Feed during the problem, that would then bring the charts up-to-date as of the current moment.

Only a temporary solution but that is something that would have worked. As we said, the problem was not with the underlying data feeds, but the authorization system which is being rewritten to bypass the Windows OS functions which were the culprit. We will try to get it out by the end of the day.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2014-05-28 09:16:01