Support Board
Date/Time: Thu, 28 Nov 2024 11:24:02 +0000
Post From: Error Downloading Historical Chart
| [2023-05-07 22:33:22] |
| L2Ltrades - Posts: 60 |
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Software version: 2491 64-bit | 2023-05-07 22:32:18.013 Primary Thread ID: 29928 | 2023-05-07 22:32:18.013 Usage end date: 2023-11-04 | 2023-05-07 22:32:18.013 Enabled for: Advanced Features 2. | 2023-05-07 22:32:18.013 Enabled for: Sierra Chart Historical Data Service. | 2023-05-07 22:32:18.013 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-07 22:32:18.013 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-07 22:32:18.013 Enabled for exchange2: CME | 2023-05-07 22:32:18.013 Enabled for exchange2: fairx_exchange.data | 2023-05-07 22:32:18.013 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-05-07 22:32:18.013 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-05-07 22:32:18.013 Custom symbol settings values: enabled | 2023-05-07 22:32:18.013 Chart Update Interval: 500 | 2023-05-07 22:32:18.013 Intraday Data Storage Time Unit: 0 | 2023-05-07 22:32:18.013 Time Zone: +00:00:00 (UTC+00) | 2023-05-07 22:32:18.013 2023-05-07 22:32:18 Local computer time in UTC | 2023-05-07 22:32:18.013 2023-05-07 22:32:18 Local computer time in SC Time Zone | 2023-05-07 22:32:18.013 2023-05-07 17:49:38 Server time in UTC | 2023-05-07 22:32:18.013 Local computer UTC time and Server UTC time difference: 4 seconds. | 2023-05-07 22:32:18.013 Program path: C:\SierraChart\ | 2023-05-07 22:32:18.013 Data Files path: C:\SierraChart\Data\ | 2023-05-07 22:32:18.013 OS Version Number: 10.0 | 2023-05-07 22:32:18.013 Locale Setting: C | 2023-05-07 22:32:18.013 DLLs: UserContributedStudies_64.dll | 2023-05-07 22:32:18.014 Allowed protected custom studies: | 2023-05-07 22:32:18.014 Crash reporter started: true | 2023-05-07 22:32:18.014 Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated | 2023-05-07 22:32:23.008 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 | 2023-05-07 22:32:23.023 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:23.024 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-05-07 22:32:23.024 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:23.024 Rithmic Direct - DTC | Network connection to server complete. | 2023-05-07 22:32:23.057 Rithmic Direct - DTC | Starting socket receive thread. | 2023-05-07 22:32:23.057 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-05-07 22:32:23.057 Rithmic Direct - DTC | Sending logon request message. | 2023-05-07 22:32:23.057 Rithmic Direct - DTC | Received logon response. | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Server Name: . | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Successfully connected. | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Trading is supported. | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Order cancel and replace is supported. | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | OCO Orders supported. | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-05-07 22:32:23.157 Rithmic Direct - DTC | Connected to server complete. | 2023-05-07 22:32:23.157 Triggering next historical data download in queue. | 2023-05-07 22:32:23.166 Triggering next historical data download in queue. | 2023-05-07 22:32:23.166 Triggering next historical data download in queue. | 2023-05-07 22:32:23.166 Triggering next historical data download in queue. | 2023-05-07 22:32:23.166 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-05-07 22:32:23.166 No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202 No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202 No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202 No download requests in the queue to start downloads for. | 2023-05-07 22:32:23.202 Using symbol data fast lookup vector | 2023-05-07 22:32:23.204 Rithmic Direct - DTC | Starting real-time market data updates for: NQM3.CME. ID: 1 Service code: rithmic.trading | 2023-05-07 22:32:23.204 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50529 | 2023-05-07 22:32:23.204 DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:23.205 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-05-07 22:32:23.205 DTC Client socket (2) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:23.205 Rithmic Direct - DTC | Requesting security definition data for: NQM3.CME. ID: 1 | 2023-05-07 22:32:23.212 Added historical Intraday data request for NQM3.CME to the queue. | 2023-05-07 22:32:23.212 Intraday data recording state for symbol NQM3.CME is set to download 'Pending'. | 2023-05-07 22:32:23.212 Triggering next historical data download in queue. | 2023-05-07 22:32:23.212 Delaying start of download for NQM3.CME. | 2023-05-07 22:32:23.214 Rithmic Direct - DTC | Starting real-time market data updates for: ESM3.CME. ID: 2 Service code: rithmic.trading | 2023-05-07 22:32:23.238 Rithmic Direct - DTC | Requesting security definition data for: ESM3.CME. ID: 2 | 2023-05-07 22:32:23.238 Added historical Intraday data request for ESM3.CME to the queue. | 2023-05-07 22:32:23.238 Intraday data recording state for symbol ESM3.CME is set to download 'Pending'. | 2023-05-07 22:32:23.238 Triggering next historical data download in queue. | 2023-05-07 22:32:23.238 Rithmic Direct - DTC | Network connection to server complete. | 2023-05-07 22:32:23.245 Rithmic Direct - DTC | Starting socket receive thread. | 2023-05-07 22:32:23.245 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2023-05-07 22:32:23.245 Rithmic Direct - DTC | Sending logon request message. | 2023-05-07 22:32:23.245 Rithmic Direct - DTC | Received logon response. | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Server Name: . | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Successfully connected. | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Trading is not supported. | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Restarting real-time data updates for symbol: ESM3.CME | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Restarting real-time data updates for symbol: NQM3.CME | 2023-05-07 22:32:23.354 Rithmic Direct - DTC | Received security definition for symbol ESM3.CME | 2023-05-07 22:32:23.393 Rithmic Direct - DTC | Received security definition for symbol NQM3.CME | 2023-05-07 22:32:23.393 Requesting market depth updates for: ESM3.CME if supported. | 2023-05-07 22:32:28.150 Requesting market depth updates for: NQM3.CME if supported. | 2023-05-07 22:32:28.150 Rithmic Direct - DTC | Market Depth data has been rejected for symbol: ESM3.CME. permission denied | 2023-05-07 22:32:28.178 Rithmic Direct - DTC | Market Depth data has been rejected for symbol: NQM3.CME. permission denied | 2023-05-07 22:32:28.178 HD Request # 18 | Downloading Intraday chart data for NQM3.CME to the file NQM3.CME.scid. Service: rithmic.trading | 2023-05-07 22:32:28.198 HD Request # 18 | Download start date-time: 2023-05-07 22:31:52.000000. File last date-time: 2023-05-07 22:31:52.000009 | 2023-05-07 22:32:28.198 HD Request # 18 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-05-07 22:32:28.198 Socket (4) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:28.199 Socket (4) | New receive buffer size: 5242880 | 2023-05-07 22:32:28.199 Socket (4) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:28.199 HD Request # 18 | Sending historical data logon request message. | 2023-05-07 22:32:28.226 HD Request # 18 | Requesting Intraday data. Start date-time: 2023-05-07 22:31:52. Record interval: 0. Symbol: NQM3.CME | 2023-05-07 22:32:28.311 HD Request # 18 | Receiving Intraday data for NQM3.CME starting at 2023-05-07 22:31:52.611000 | 2023-05-07 22:32:28.346 Socket (4) | CloseSocket call. | 2023-05-07 22:32:28.371 Historical data download thread signaled to stop. | 2023-05-07 22:32:28.372 HD Request # 18 | Timestamp of first Intraday data file record written: 2023-05-07 22:31:52.611000. | 2023-05-07 22:32:28.372 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-05-07 22:32:28.372 HD Request # 18 | Received 29 Intraday data records from 2023-05-07 22:31:52.611000 to 2023-05-07 22:32:24.325000 (31.7 seconds. Delay: 4.0 seconds) and wrote 29 records for NQM3.CME | 2023-05-07 22:32:28.372 HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2023-05-07 22:32:24.325000 | 2023-05-07 22:32:28.373 HD Request # 18 | Completion time: 0s. | 2023-05-07 22:32:28.373 HD Request # 18 | Intraday data download complete for NQM3.CME. Unique request ID: 17 | 2023-05-07 22:32:28.373 Removing historical data download ID 17. | 2023-05-07 22:32:28.373 Real-time Intraday chart data file updates started for NQM3.CME | 2023-05-07 22:32:28.373 Intraday chart data file opened for NQM3.CME | 2023-05-07 22:32:28.373 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2023-05-07 22:32:28.373 Triggering next historical data download in queue. | 2023-05-07 22:32:28.373 HD Request # 19 | Downloading Intraday chart data for ESM3.CME to the file ESM3.CME.scid. Service: rithmic.trading | 2023-05-07 22:32:28.373 HD Request # 19 | Download start date-time: 2023-05-07 22:31:52.000000. File last date-time: 2023-05-07 22:31:52.000006 | 2023-05-07 22:32:28.373 HD Request # 19 | Using server: rsc.rithmic.com port 50530. Use encryption. | 2023-05-07 22:32:28.373 Socket (5) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:28.373 Socket (5) | New receive buffer size: 5242880 | 2023-05-07 22:32:28.374 Socket (5) | Connecting to IP: 216.57.156.163. | 2023-05-07 22:32:28.374 Socket (4) | Socket gracefully closed by remote side. | 2023-05-07 22:32:28.399 Socket (4) | Closed. | 2023-05-07 22:32:28.400 HD Request # 19 | Sending historical data logon request message. | 2023-05-07 22:32:28.403 HD Request # 19 | Requesting Intraday data. Start date-time: 2023-05-07 22:31:52. Record interval: 0. Symbol: ESM3.CME | 2023-05-07 22:32:28.492 HD Request # 19 | Receiving Intraday data for ESM3.CME starting at 2023-05-07 22:31:52.610000 | 2023-05-07 22:32:28.524 Socket (5) | CloseSocket call. | 2023-05-07 22:32:28.552 Historical data download thread signaled to stop. | 2023-05-07 22:32:28.552 Socket (5) | Shutdown started. Waiting for graceful close. | 2023-05-07 22:32:28.553 HD Request # 19 | Timestamp of first Intraday data file record written: 2023-05-07 22:31:52.610000. | 2023-05-07 22:32:28.553 HD Request # 19 | Received 14 Intraday data records from 2023-05-07 22:31:52.610000 to 2023-05-07 22:32:16.565000 (24.0 seconds. Delay: 12.0 seconds) and wrote 14 records for ESM3.CME | 2023-05-07 22:32:28.553 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2023-05-07 22:32:16.565000 | 2023-05-07 22:32:28.553 HD Request # 19 | Completion time: 0s. | 2023-05-07 22:32:28.554 HD Request # 19 | Intraday data download complete for ESM3.CME. Unique request ID: 18 | 2023-05-07 22:32:28.554 Removing historical data download ID 18. | 2023-05-07 22:32:28.554 Real-time Intraday chart data file updates started for ESM3.CME | 2023-05-07 22:32:28.554 Intraday chart data file opened for ESM3.CME | 2023-05-07 22:32:28.554 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2023-05-07 22:32:28.554 Triggering next historical data download in queue. | 2023-05-07 22:32:28.554 No download requests in the queue to start downloads for. | 2023-05-07 22:32:28.554 Socket (5) | Socket gracefully closed by remote side. | 2023-05-07 22:32:28.581 Socket (5) | Closed. | 2023-05-07 22:32:28.582 Chart #8 has tagged chart #4 for full recalculation. Chartbook: NQMini-SC.Cht | 2023-05-07 22:32:28.833 NQM3.CME [CV] 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: NQMini-SC.Cht | 2023-05-07 22:32:29.211 Opened cached Intraday file: C:\SierraChart\Data\NQM3.CME.scid. Thread ID: 18088 | 2023-05-07 22:32:31.356 Opened cached Intraday file: C:\SierraChart\Data\ESM3.CME.scid. Thread ID: 18088 | 2023-05-07 22:32:36.410 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Creating socket. Using TLS 1.2. | 2023-05-07 22:32:43.029 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | New receive buffer size: 32768 | 2023-05-07 22:32:43.029 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Connecting to IP: 38.79.0.89. | 2023-05-07 22:32:43.029 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | New receive buffer size: 65536 | 2023-05-07 22:32:43.126 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Socket gracefully closed by remote side. | 2023-05-07 22:32:43.127 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | CloseSocket call. | 2023-05-07 22:32:43.130 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-05-07 22:32:43.130 HTTPS connection ID:7 to www.rithmic.com:443 for request ID:7 (4) | Closed. | 2023-05-07 22:32:43.131 |