Support Board
Date/Time: Thu, 28 Nov 2024 08:02:14 +0000
Post From: Denali Tenton data feed too laggy
| [2023-05-04 14:07:15] |
| Sierra_Chart Engineering - Posts: 17200 |
|
No, this will not help because we cannot solve this: Would it be possible for you to provide remote assistance so that I can show you how bad the delay is?
If the great China firewall is causing an issue we have no control over that. Try using port 443:Sierra Chart Server Settings: Always Use Port 443 For Real-time Data (Global Settings >> Sierra Chart Server Settings >> General >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |